We want to help ease some of the confusion surrounding COVID-19 by providing you with facts, resources, and assistance that is available to you and your family at this time.

Information about COVID-19

  • Get the COVID Alert NY app on your phone

  • Learn more about COVID-19 symptoms and prevention

  • NYC COVID Helplines

      • Sign up for NYC text alerts about COVID-19 by messaging COVID to 692-692.

      • If you have questions about COVID-19, call the NYS hotline: 888-364-3065.

      • If you suspect you have COVID-19, call 866-692-3641.

  • Please check the NYC DOHMH’s website and the New York State Health Department’s website for updated information. If you are on Twitter, you can follow @nycMayorsOffice and @nycHealthy for the latest updates.

Information about PMIS

We understand that news outlets and communities are sharing a lot of information related to COVID-19, but we thought it was important to highlight a recent concern for children in particular. Please view this fact sheet from NYC Health to learn more about the new Pediatric Multisystem Inflammatory Syndrome that is appearing in children in NYC and elsewhere.

Understanding Covid-19

Parent/Caregiver Guide to Coping with COVID-19. Provides information for parents and caregivers about infectious disease outbreaks in your community. Knowing important information about the outbreak and learning how to be prepared can reduce stress and help calm likely anxieties. This resource will help parents and caregivers think about how an infectious disease outbreak might affect their family— both physically and emotionally—and what they can do to help their family cope.

Covid-19 best-practices

Please continue to follow the CDC and Health Department’s guidance on basic protective measures against COVID-19:

  • When leaving the house, wear a cloth mask or face covering. More information on how to make such coverings can be found here

  • Wash your hands frequently

  • Maintain social distancing

  • Avoid touching, eyes, nose and mouth

  • Practice respiratory hygiene

  • If you have fever, cough and difficulty breathing, seek medical care early